Privacy policy

Effective Date: August 18, 2026

At Dr. Mashaal Cosmetics, we respect your privacy and are committed to protecting your personal information.

Information We Collect

When you place an order, we may collect:

Full name
Phone/WhatsApp number
Delivery address
City and area
Order number
Product and order details
Payment confirmation details, such as a payment screenshot

How We Use Your Information

We use your information to:

Process and confirm your order
Verify your payment
Arrange delivery
Contact you about your order
Provide customer support
Handle returns and eligible refunds
Improve our products and services

Payment Information

Dr. Mashaal Cosmetics currently accepts manual Easypaisa payments.

After making your payment, customers may be required to send their payment screenshot and Order Number through our official WhatsApp for payment verification.

We do not ask customers for unnecessary passwords, PINs, or OTPs.

Sharing Your Information

We keep your personal information private and do not sell your information to third parties.

Your necessary delivery information may be provided to our courier service only for the purpose of delivering your order.

WhatsApp Communication

We may contact you through WhatsApp or phone regarding:

Order confirmation
Payment verification
Delivery updates
Customer support
Return or refund requests

Official WhatsApp: 03319845095

Data Security

We take reasonable steps to protect your personal and order information. However, no online communication or electronic storage system can be guaranteed to be completely secure.